Cash88 Privacy Policy — How Your Data Is Kept Secure

When you register and use cash88's services, we collect certain necessary information. This data is used to improve service quality and keep your account secure. See below for a full breakdown of what we collect.

Cash88 is committed to upholding your privacy. Any information you provide is used only for specific, clearly defined purposes — each of which is outlined in detail below:

• Account Management: Your data is used to verify registration, authenticate logins, and ensure account security.
• Transaction Processing: Financial information is required to process deposits and withdrawals accurately.
• Fraud Prevention: Device and login data are analyzed to detect unusual activity.
• Legal Compliance: To comply with applicable laws and regulatory requirements in Bangladesh.
• Service Improvement: To personalize your experience and improve the platform.
• Customer Support: Your information is verified during support interactions to resolve your issue quickly.

Under cash88's privacy policy, your information is not used for any purpose beyond those stated above. If we ever need to use your data for a new purpose, you will be informed in advance.

Cash88 uses cutting-edge technology to keep your data secure. Our server infrastructure operates in compliance with international security standards, with protection applied at every level to ensure your privacy is never compromised.

• TLS/SSL Encryption: Every data transfer is secured with 256-bit encryption, in line with international banking standards.
• Firewall Protection: A multi-layer firewall system completely blocks unauthorized access.
• Regular Audits: Third-party security experts conduct regular audits of our systems.
• Data Backup: Automatic daily backups are taken, eliminating the risk of data loss due to technical issues.
• Access Control: Only authorized personnel may access specific data, and every access is logged.

Data Retention Period: Data for active accounts is retained for as long as the service is in use. Upon account closure, certain data may be kept for up to 5 years as required by law, after which it is securely deleted.

Cash88 never sells your personal information to third parties. In limited circumstances, certain data may be shared to meet legal obligations or to facilitate service delivery.

• Payment Processors: Only the information required to process transactions via Mobile Banking, Nagad, and Rocket is shared with those providers.
• Law Enforcement: Data may be disclosed in response to a valid order from a Bangladeshi court or government authority.
• Technology Partners: Technology service providers necessary for platform operations are bound by contractual confidentiality agreements.
• Advertising Agencies: Your information is not shared with any advertisers.
• Data Brokers: cash88 does not work with data brokers or information resellers.

Cash88's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: These cookies are essential for maintaining active login sessions and ensuring site security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: Collects data on page load times and errors to help improve site performance.
• Preference Cookies: These cookies are used to remember your language preference and theme settings.
• Advertising Cookies: cash88 does not use third-party advertising tracking cookies.

You can manage your cookie preferences at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.

Under cash88's privacy policy, you have a number of important rights that give you control over your personal information.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you can request a correction.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Data Portability: You can request an export of your data in a readable format.
• Right to Object to Processing: You may object to the use of your data for specific purposes.

Cash88 does not provide services to anyone under the age of 18. Our platform is strictly for adults, and we do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately.
• Parents or guardians can contact support to report any concerns related to a minor's account.

Cash88 may update this privacy policy from time to time due to legal changes, new services, or security improvements. We will notify you in advance of any significant changes.

• Notification: For significant changes, you will be notified via email or in-app notification.
• Effective Date: The date of the latest update will always be shown at the top of the policy.
• Continued Use: If you continue using cash88 after any changes take effect, you will be considered to have accepted the updated policy.
• Previous Versions: Copies of previous policy versions are available upon request.

If you have any questions or concerns, reach out to the cash88 support team. We are always here for you and committed to keeping your information safe.